Returns & Exchanges

L’AGENCE offers a seamless return process for all unworn, unwashed items with original tags attached within 21 days of purchase. We strive to ensure your luxury shopping experience remains effortless from delivery to return.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in the original shipping box and include all original packaging materials and invoice copies.

3

Affix Shipping Label

Download and print the prepaid UPS return shipping label provided by our portal and attach it to the outside of your package.

4

Drop Off and Refund

Drop off your package at any authorized UPS location; once received and inspected, your refund will be processed to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing